HB580 VA passed

Consumer Counsel, Division of; establishing mechanisms for receiving and investigating complaints.

privacy

Plain-English summary

1. **ONE-SENTENCE SUMMARY:** This bill establishes a system for consumers to report and investigate complaints related to emerging technologies, including artificial intelligence fraud and abuse.

2. **KEY REQUIREMENTS:**
   - Be aware that consumers can file complaints regarding emerging technologies.
   - Cooperate with the Division of Consumer Counsel if they investigate complaints related to your business.
   - Ensure compliance with applicable consumer laws to avoid referrals to enforcement agencies.

3. **DEADLINES:**
   - The bill is effective immediately upon passage.

4. **PENALTIES:**
   - Non-compliance may lead to investigations and referrals to enforcement agencies, which could result in fines or other penalties.

5. **SMB IMPACT:** Small businesses must stay informed about consumer complaints related to technology and ensure their practices comply with consumer protection laws to avoid potential legal issues and penalties.

Source description

Division of Consumer Counsel; duties; artificial intelligence fraud and abuse. Expands the duties of the Division of Consumer Counsel to include establishing mechanisms for receiving and investigating complaints by the Commonwealth's consumers involving emerging technologies, including referring appropriate complaints to the federal, state, and local departments or agencies charged with the enforcement of applicable consumer laws.

Not legal advice. Summaries are generated by AI from publicly available bill text and may contain errors or omissions. Always consult counsel before making compliance decisions.