SB0064 IN introduced

Call center worker and consumer protection.

privacy

Plain-English summary

1. **ONE-SENTENCE SUMMARY:** This bill requires employers to notify the state if they plan to move a call center overseas and mandates that all state-related call center work be done in the U.S. starting July 1, 2026.

2. **KEY REQUIREMENTS:**
   - Notify the Indiana Economic Development Corporation (IEDC) if relocating a call center.
   - Ensure that all call center or customer service work for state contracts is performed within the U.S. for contracts starting on or after July 1, 2026.

3. **DEADLINES:**
   - Effective Date: The bill is currently introduced and not yet in effect.
   - Compliance Deadline: All relevant contracts must comply with the U.S. work requirement starting July 1, 2026.

4. **PENALTIES:**
   - Employers that relocate call centers to foreign countries will be listed by the IEDC and will be disqualified from receiving state grants, loans, and tax credits.

5. **SMB IMPACT:** Small businesses that provide call center services for state contracts will need to ensure their operations remain in the U.S. to maintain eligibility for state support. Additionally, they must stay informed about any relocation plans to avoid penalties.

Source description

Call center worker and consumer protection. Requires an employer to notify the Indiana economic development corporation (IEDC) if the employer intends to relocate a call center. Requires, for all contracts entered into or renewed on or after July 1, 2026, that all call center or customer service work for the state be performed entirely within the United States. Requires the IEDC to compile a list of all employers that relocate a call center to a foreign country and to disqualify employers on that list from state grants, loans, and tax credits.

Not legal advice. Summaries are generated by AI from publicly available bill text and may contain errors or omissions. Always consult counsel before making compliance decisions.